ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.
AVP Cash Implementation
We seek a strong team player with excellent interpersonal and customer service skills capable of understanding the needs of customers and translating them into customer-specific service propositions. This apart, you are flexible, easily adaptable to change within a progressive environment and quick to take initiative to further business. You will bring to the table a minimum of 4 years experience in cash implementation with an understanding of sales products and services. A Bachelor’s degree in any discipline will be an added advantage.
We believe our customers deserve the best in terms of products and services, and it is with this in mind, we seek individuals who apart from being the best brains in business, possess the capability to understand the needs of the customer, translating them into innovative solutions that enhance business. If you are an individual who relishes challenges, this role is the perfect opportunity for you to take customer service and relationship building to an unsurpassed level of excellence.
Reporting in to the VP Cash Implementation in Indonesia, your prime focus will be on maintaining & growing relationships with customers throughout the implementation process. The role designate will be responsible for customer relationships and will be the single point of contact for the customer throughout the implementation process. You will be in charge of ensuring complete customer implementation within agreed timelines and budget. You will also be required to support the Relationship Managers (RM) & Business Development Managers (BDM) in their quest to secure business via participating in customer meetings, performing requirements analysis or by assisting the BDM’s in solution design.
With a view to increase the uptake and utilization of the channels, you will identify opportunities for value additions and provide feedback on customer requirements/needs and marketing campaigns. Taking the lead in product development and solution design, you will work closely with product and channels team to incorporate new product capabilities in channels and in designing innovative solutions beneficial to customers and the business.
This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.
Due to regulatory requirements, this role is only open to Indonesian nationals.
“Valuing everyone between A aNd Z”
If you receive this advertisement through job boards, please apply through http://www.anz.com/indonesia, quoting ref.no. JAK 100385.